Lesson 35 · The line · 6 min · Honesty
When you cross the line
The clean apology: name it, own it, move on
The big ideaEveryone who's funny has crossed the line at some point. What matters is the repair: a short, specific, sincere apology, with no “but” and no speech.
Watch the pro do it
Watch forMichael Scott is the patron saint of jokes that land on the wrong people. Watch how his staff react to him, and how rarely he notices. Use him as a mirror: everything he does after a bad joke is what not to do.
Via The Office on YouTube
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